Frequently Asked Questions
Everything you need to know about your Rustic Dime experience.
What is the standard shipping timeframe?
Most orders are processed within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international delivery can take between 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that final sale items are not eligible for return or exchange.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. As our fits vary between slim, relaxed, and oversized, we recommend comparing our measurements to a similar garment you already own.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Afterpay for eligible orders.
Where are Rustic Dime products manufactured?
We take pride in our quality craftsmanship. A significant portion of our collection is designed and manufactured in Los Angeles, California, ensuring ethical production standards and premium denim quality.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.